Operator and contact
This website is operated by Caleb Kaimiloa Trading LLC under the Kaimiloa Home brand. Contact support@kaimiloahome.com or +1 (808) 301-7868. Our business correspondence address is 68-090 Au St Apt 511E, Waialua, HI 96791, United States. It is not a showroom, dispatch warehouse or automatic return destination.
Products and availability
We sell furniture and home products described in our collection. The selected option, price, dimensions and included pieces on the product page identify the offer. A listing alone does not reserve stock. If a specification is unclear or inconsistent, contact us before ordering. We will confirm material changes or an unavailable item rather than substitute a different product without your agreement.
Screen colors and natural materials can vary. These variations do not remove your rights where goods are defective, damaged or materially different from their description. Product brands belong to their respective owners; listing a branded item does not imply manufacturer endorsement of this store.
Orders and acceptance
Adding an item to the cart does not place an order. Review the selected products, quantities, address and the complete total before submitting checkout. An automated acknowledgement confirms receipt of your request; acceptance occurs when we confirm that we can supply the order on the stated terms. If we cannot accept an order or discover a material price or availability error, we will contact you and refund any amount collected for the cancelled items. We will not increase an accepted price or substitute an item without your agreement.
Prices, delivery charges and tax
Prices are stated in U.S. dollars (USD) for the displayed option. Delivery charges and any applicable tax must be included in the final amount shown before you authorize payment. Do not interpret an unavailable delivery method as free shipping. Special destinations or services require written confirmation before an order can be accepted. See our Shipping & delivery policy for destinations, timing and delivery conditions.
Payment and billing
Use only the payment methods actually offered at checkout. Payment availability and authorization are determined by the relevant provider. A card logo or a checkout button is not confirmation that a transaction has been approved. Do not send full card numbers or security codes by email, phone message, order notes or enquiry form.
Contact support@kaimiloahome.com with your order reference if you cannot recognize a charge. We will help identify the transaction; the exact statement description depends on the payment provider. We do not offer recurring subscriptions.
Delivery, cancellations and returns
For in-stock orders, processing is estimated at 2–5 business days after acceptance and receipt of the required details and payment; standard transit is estimated at 5–10 business days after dispatch. Product-specific or special-service timing is disclosed before acceptance. Business days exclude weekends and applicable U.S. holidays.
If we cannot ship within an agreed period, we will notify you of the delay and your options to consent to a revised schedule or cancel for an appropriate refund. Standard orders cancelled before dispatch receive a full refund. Contact us promptly to request cancellation; after dispatch the return policy applies, subject to your applicable rights.
Eligible unused, unassembled items may be requested for return within 30 calendar days after delivery. Customer-funded change-of-mind return freight, seller-funded remedies for verified defects or fulfillment errors, refund methods and timeframes are detailed in our Returns & exchanges policy. Approved refunds are returned to the original payment method.
Privacy and appropriate use
Our Privacy policy explains processing of shopping, checkout, order and support information. Use the website lawfully. Do not interfere with security, misuse another person’s account or payment details, or submit fraudulent orders. Website text, photographs and product brand materials remain subject to their respective owners’ rights.
Questions, disputes and updates
Contact us first about an order or service concern so we can investigate. Nothing in these terms limits rights or remedies that cannot lawfully be excluded. Updates do not retroactively reduce the terms or rights applicable to an accepted order. The effective date appears above.