How do I place an order?
Add your selected items to the cart, then open checkout and enter your billing and delivery details. Review availability, delivery charges and the final total before submitting. Orders can be completed only when a delivery option and a payment method are offered for your order. If either is unavailable, contact support@kaimiloahome.com; do not send card information by email.
Which product option will I receive?
The selected color and quantity appear on the product page and in your cart. Please review the dimensions, materials and assembly information before ordering. Contact us if any specification needs clarification. We confirm availability before accepting an order.
Where is Kaimiloa Home based?
Kaimiloa Home is operated by Caleb Kaimiloa Trading LLC. Our business correspondence address is 68-090 Au St Apt 511E, Waialua, HI 96791, United States. This is not a retail showroom.
Where do you deliver and how long does it take?
We offer free standard shipping on every order in our United States delivery area, including Alaska and Hawaiʻi, with no minimum purchase or coupon required. Processing takes 2–5 business days; estimated transit for standard contiguous-U.S. deliveries is 5–10 business days after dispatch. Timing for Alaska, Hawaiʻi and special destinations is confirmed separately. See our Shipping & delivery policy for details and charges.
Can I return furniture?
Request an eligible return within 30 days of delivery. Items must meet the unused, unassembled and packaging conditions in our Returns & exchanges policy. That policy explains return freight, damaged items, cancellations and refund timing.
How do I contact you?
Email support@kaimiloahome.com or call +1 (808) 301-7868. The contact form prepares an email in your device’s email app; you must send it to complete your enquiry.
How can I identify a charge?
Keep your order confirmation and payment receipt. Statement wording depends on the payment provider used. If a charge is unfamiliar, contact us with your order reference, date and amount. Never send a full card number or security code.